We are delighted to have you as our guest! Please take note that our check-in time is at 2 pm. We know that you are excited to start your stay with us, but we kindly ask for your cooperation in adhering to our check-in and check-out policies as well as other guest instructions and guest info. These times are set to ensure that we have enough time to prepare our rooms for the next guests and maintain the overall cleanliness and hygiene of our establishment.

If you arrive earlier than 2 pm, we’d be happy to store your luggage while you explore our village or wait for your room to be ready. If you need an earlier check-in, please inform us as early as possible so that we can try to accommodate your request if possible.

Thank you for understanding and we hope that you have a pleasant stay with us.



Just a quick reminder that check out time is at 10 am. Please ensure that you have packed up all your belongings and vacated your room by this time to avoid any additional charges. We hope you had a comfortable stay with us and we appreciate your cooperation in sticking to the check-out time. This allows our housekeeping team to prepare the room for our next guests to ensure a seamless experience for all.

If you require any assistance with your luggage or have any further queries, we will be happy to assist you.

Thank you for choosing Toad Hall and we hope to see you again in the future!



We require a full five days prior to arrival in order to receive a full refund. If cancellation is within the five day period costs will be incurred.


Please note the entrance and guest parking is on the Van Riebeeck Rd side of the property. You will see this location on the map below Guest Arrivals, the main gate is on the Van Riebeeck side of the property.

* Please note that:
The guest entrance is at the back of the property on Van Riebeeck Street.


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